Thank you for visiting Tarcame.

We believe shopping should be simple, transparent and enjoyable. These terms explain how we operate and what you can expect when using our website or placing an order.

 

Ordering

When you place an order, you'll receive a confirmation email. Your order is accepted once it has been prepared for shipment.

If an item unexpectedly becomes unavailable, we'll contact you promptly and offer the best possible solution.

 

Product Information

We take great care to present our products accurately through descriptions and photography.

As many of our creations are handmade or crafted using natural materials, slight variations in colour, texture or finish are part of what makes each piece unique.

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Prices

All prices are displayed in Swiss Francs (CHF).

Shipping is included in the displayed price.

For deliveries outside Switzerland, local customs duties, VAT or import taxes may apply according to your country's regulations.

 

Payments

Payments are processed securely through the payment methods available during checkout.

Your payment information is handled securely by our payment providers and is never stored by Tarcame.

 

Intellectual Property

All photographs, designs, logos, text and other content on this website remain the property of Tarcame unless otherwise stated.

They may not be copied or used without prior written permission.

 

Website Use

We do our best to keep all information accurate and up to date. Occasionally, prices, descriptions or availability may change without prior notice.

We reserve the right to correct errors or cancel orders in exceptional circumstances, such as pricing mistakes or suspected fraudulent activity.

 

Liability

We always strive to provide the best possible experience. However, Tarcame cannot be held responsible for delays, interruptions or indirect losses beyond our reasonable control.

Nothing in these Terms limits any consumer rights provided under applicable law.

 

Updates

These Terms & Conditions may be updated from time to time. The latest version published on this website always applies.

 

Contact

If you have any questions, we'd be delighted to hear from you.

Please contact us through our Contact page or by email.