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Shipping Policy
Every Tarcame creation is carefully prepared and shipped from Switzerland with the same attention to detail that goes into its design.
We are delighted to offer free worldwide shipping on all orders.
There are no hidden shipping charges at checkout.
Preparing your order
Every order is carefully prepared before leaving our workshop and is usually dispatched within 1–3 business days.
Whenever possible, orders placed before 3:00 PM (Swiss time) are dispatched the same day.
Estimated delivery
Once your order has been shipped, typical delivery times are:
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Switzerland: 1–3 business days
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Europe: approximately 2–5 business days
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Rest of the world: delivery times vary depending on the destination and local customs procedures.
These delivery times are estimates and may occasionally vary.
International orders
For deliveries outside Switzerland, your local customs authorities may apply import duties, VAT or other taxes upon arrival.
If applicable, these charges are determined by your country and remain the responsibility of the recipient.
Delivery delays
Although we work with trusted carriers, unexpected delays caused by transport providers, customs or local conditions may occasionally occur. We appreciate your understanding should this happen.
If something isn't available
If an item becomes unavailable after your order has been placed, we will contact you promptly and work with you to find the best solution.
Questions?
If you have any questions about shipping or delivery, we are always happy to help. Please don't hesitate to contact us.
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